Fives OTO Lift Trucks intends to follow its customer through the entire truck life. Expert technicians with equipped units are available 12-24 hours after the call. Fives OTO Service supports its customers through a spare part centralised procurement service complying with any intervention and service request.
The Fives OTO Service department is entitled to enforce any diagnostics and remote repairs thanks to the new Fives OTO Helmet, a mobile service system allowing Fives OTO experts within the main company factory, to get through an audio-video support directly connected to the customer, wherever it is located all over the world, any problem whatsoever as for the truck operation. Fives OTO Service can immediately intervene, through a real time diagnosis of the required intervention, thus dramatically cutting downtimes and relating costs.